No. Approval-first is the default. Full automation is optional, after a trial, with your written sign-off for that workflow, and you accept responsibility for what it sends.

It never loses an enquiry: messages are captured any time. By default the inbox is checked every 2 hours during your own business hours, which you choose at onboarding, and replies are drafted for you to approve. Outside those hours, enquiries wait for the first check of your next business day. It doesn’t answer phone calls. My own support hours are 08:00 to 14:00 SAST, Monday to Friday, with replies within one business day.

The Quick Start is R2,500, paid when you book. If you book a package within 30 days, it is credited against the last invoice of your project. The Dev AI Workflow consultation is free. Package prices are in the pricing PDF. Prices are final; no VAT is charged. Download pricing (PDF)

Package setups, add-ons and other billable work are given a formal written quote first for your approval, then invoiced; every invoice is payable within 7 days of sending. Setup only: 50% deposit to book; balance at hand-over. Combo: 50% deposit on the reduced setup fee, plus the first month’s fee. Retainer only: first month’s fee only (no setup fee). Monthly fees are always paid in advance, and the Quick Start is paid online at booking. Read the full terms

For every client, you will never pay more to leave than you would have paid to stay for the minimum term. To end a monthly plan, give 30 days’ written notice (20 business days if the Consumer Protection Act applies to you); ending during the minimum term adds early-exit amounts. Minimum terms: Combo 3 months; Retainer only 6 months; Custom AI Integration: custom, set per quote. Read the full terms

Yes, directly to the provider, on your card, in your name. The Quick Start plan includes a free-tools-only route.

The plan is yours to use, and your assistant is set up in your own Grok Bot account, so you can keep it running on a paid plan if you choose.

Cancellations, subject to your rights under the Consumer Protection Act: with at least 48 hours’ notice, a full refund or one free reschedule. With less than 48 hours’ notice, half the fee (R1,250 / $70) is refunded. If a rescheduled session is cancelled, 25% of the fee (R625 / $35) is refunded, regardless of timing, and a new booking and payment are required. If you booked after direct marketing from me, you may also cancel within 5 business days under the Consumer Protection Act cooling-off right.

No more than 8 monthly clients at a time (Combo or Retainer only) and 2 new setups a month, so every client gets proper attention. New clients may be offered the next available start date.

You own your accounts. Every tool is set up in your business name and paid on your card. You own and keep your own accounts and logins at all times. My own working logins (the user logins, admin roles, API keys and automation connections I create to do the work) stay in place while I provide services, including month to month after the minimum term, until final payment, and are then handed over or removed, at your choice, within 5 business days. You can reset your passwords or remove my access at any time. Your data and personal information are never held back.

You keep ownership of your own materials and data. Once a deliverable is paid in full, you own it and the AI output made specifically for you, and I transfer to you all rights I hold in them, to the extent those rights exist and can be transferred. The legal ownership of AI-generated content in South Africa is not yet settled, so I cannot promise that copyright exists in AI output. I keep ownership of my own know-how, methods, reusable templates, prompt libraries and playbooks; you get a licence to use and adapt those built into your setup for your own business, but not to resell them. Each AI tool also has its own terms; for example, commercial use and ownership of Suno music depends on being on a paid plan. I will advise which plans you need for commercial use. Please check AI output before you publish it; the decision to publish is yours.

I act as your operator under a written POPIA operator agreement, tell you which tools process which data and where, and transfers offshore are made only with your consent in the service agreement.

Yes, for your own customer service, sales and bookings, following WhatsApp and Meta rules as they apply at setup. The Front Desk answers questions about your business only.

Yes, remotely from South Africa. International clients pay fixed USD prices; you pay your own transfer and exchange charges.

No. The front desk covers email (and WhatsApp on Plus). Phone call handling is not included.

With a free 30-minute consultation, requested and booked via WhatsApp (071 882 5780, messages only). From there: the Dev AI Workflow Team setup (Gate 7) or a pay-as-you-go 1:1 Dev Session (Gate 8).